COMMERCIAL TERMS
Terms of Sale
These terms govern quotations and sales made by Felvini unless a signed quotation or contract states otherwise.
Quotations and orders
Model, configuration, voltage, quantity, destination, Incoterm, warranty scope, installation and lead time are defined in the written quotation. An order is accepted after written confirmation and any required deposit.
Prices and taxes
Export prices exclude duties, local taxes, customs, destination charges and services unless explicitly included.
Payment and delivery
Payment milestones and delivery terms are stated in the quotation. Title and risk transfer according to the agreed delivery term.
Warranty and service
Warranty coverage, authorised service and parts availability vary by destination and are confirmed before order acceptance.
Governing documents
If these terms conflict with a signed quotation or agreement, the signed document takes priority.